RMA numbers are assigned by our technical support

Read the Warranty conditions below
Wait for the RMA number that Spaceinks will send you by e-mail
Complete the RMA module and send it to rma@spacelinks.eu
Send the package with the RMA number printed on to the address: Spacelinks — Space Dynamics
GRABENWEG 68 A-6020
INNSBRUCK, AUSTRIA

Warranty Conditions

The shipment must be accompanied by a travel identification document in which will be written the given RMA number.
The products must be given back in the same original box and be sent in a proper and safe bale; the box must contain all the parts of the product (power adapter, cables, ecc…).
Outside of the bale it must be written the RMA number.
The RMA number is valid within 30 days from the date of the issue, later then this period the products won’t be accepted.
All products and devices are guarenteed for 1 year from the buying date if there is no other agreement.
The guarantee expires automatically for a different use or manumit of the product.
The rendered product that will result completely working, also for a basic software upgrade, are charged of a 50 euro payment for the management fees.
A complete description of the failure or of the defective is obbligatory; if the description is not in the RMA the product won’t be considered.
The transportation costs of the products are payed by the customer, the costs of the transportation to the factory are payed by Space Dynamics